FAQs

I'd love a mug for "x", would you make one for me?

We love to hear your ideas, so let us know them! There's a good chance we'd make it.

Do you offer discounts for large purchases?

Yes! Check out the Large Order Inquiries page

Do you ship to "x" country?

We ship worldwide, but shipping rates will depend upon the country. If you have additional questions, you can reach out via email at excelmug@gmail.com

My mug was damaged during shipping, what should I do?

From time to time, shipping providers drop a package and break a mug. It stinks, but it happens. Just send us an email at excelmug@gmail.com with pictures of the broken mug, and we'll get to work sending you a new one!